Benefits
Discreet, comfortable fit tailored to your ear, delivering natural sound in any environment. With Bluetooth streaming for music, calls, and TV, advanced feedback cancellation, built-in tinnitus relief, and durable IP68-rated water and dust resistance, they combine convenience, performance, and reliability in a compact, personalized design.
TECHNICAL SPECIFICATIONS
| Technical Specifications | Mild to Profound |
| Fitting Style | IIC, CIC, ITC, ITE (Half Shell / Full Shell) |
| Smartphone Connectivity | 2.4 GHz Bluetooth® Low Energy + NFMI |
| Controls: | Optional push-button / volume control on ITE models |
Key Features of Bernafon Alpha Custom
- Hybrid Technology™: Uses two parallel sound‑processing strategies for clarity + comfort.
- Hybrid Noise Management: Reduces background noise while preserving natural sounds.
- Hybrid Feedback Canceller: Prevents whistling / feedback quickly.
- Tinnitus SoundSupport™: Plays soothing sounds via the app to help with tinnitus.
- App Control: Use the Bernafon App (iOS/Android) to adjust volume, programs, streaming equalizer, and more
Support and Services
At The Listening Lab, your journey to better hearing is fully supported through our exclusive Lifetime Aftercare Program. If you’ve completed a full-service hearing aid fitting with us, you’re automatically enrolled, receiving unparalleled care for the lifetime of your devices.
Our comprehensive program includes:
- A 2 to 4-year product warranty for peace of mind.
- Free programming and adjustments of your hearing aids for their entire lifespan.
- Six-monthly reviews including maintenance, programming updates, and physical ear examinations using digital otoscopes.
- Personalised listening rehabilitation to maximise your device’s effectiveness.
- An annual retest of hearing thresholds to ensure your hearing aid remains perfectly fitted to your needs.
- Complimentary batteries, cleaning, and storage accessories.
- If you obtained your hearing aids elsewhere, you can still enjoy these benefits by enrolling in our onboarding program. A nominal fee applies; please contact us to learn more.”
