Your Trusted Audiology & Hearing Partner
We understand that untreated hearing loss is a debilitating condition that leads to isolation and possibly dementia. We are a home-grown company whose mission is to help our clients restore their hearing to enjoy the life that they desire.
Hearing Solutions


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Hearing Test

Our Hearing Solutions

Hearing Test

Hearing Test

Hearing tests are essential to deciding if a hearing device is necessary. Come visit our state-of-the-art, sound-insulated hearing centers to understand your hearing health.

Hearing Aid Prescription

Every individual has a different type of hearing loss that will require a customized device and treatment management.


What If Hearing Aids Are Not Enough?

If you have tried hearing aids and they did not work, consider solutions like cochlear implants. Cochlear implants are a clinically proven way to restore severe hearing losses in both ears when hearing aids are not good enough.

Our cochlear implant program allows Singaporeans & Permanent Residents to receive implants at a very affordable price.

What To Expect During Your Visit

The first step to better hearing begins with our FREE Hearing Test, consisting of pure tones and speech tests.
Case History

We will conduct a Case History to understand the resons for your hearing concerns.

Hearing Assessments

We will perform Otoscopic Examination and Hearing Assessments to allow us to assess the state of your hearing loss.

Hearing Solutions

We will then recommend the best hearing solution available for your condition.

Hearing Aid Portfolio

Hearing Aid Portfolio

We prescribe only leading brands of devices which are medical device-grade hearing aids as defined by the Food Drug Administration (FDA) and the Health Sciences Authority (HSA) of Singapore.

Find the perfect hearing aid across our brands that suits your hearing loss,sound preferences and user features.

What Do Our Customers Say?

Brian Richmond prefers The Listening Lab

Find out how Listening Lab helped radio celebrity Mr Brian Richmond, hear life at full volume again.


More testimonials:

Cochlear Implant

Person in charge nice and helpful with warm smiling face. Should you have hearing problem, can seek for her advise.

The Voice of two Generations in Singapore radio, Mr Brian Richmond, has chosen The Listening Lab to be his audiology and hearing services provider. We could not be prouder! Brian is the definitive household name in English Radio since the early years of Singapore's founding, starting with Rediffusion followed by Radio One and now with Gold 90.5FM as well as Vintage Radio Singapore. His honeyed voice and selection of music filling our ears as we lived the bustle of our daily lives. Soccer fans from the Malaysia Cup era of soccer will never forget his heart-pounding commentary from "live" matches, as we experienced the ups and downs of the Singapore Lions in the 1970s to 90s. Few people know sound as well as Brian so we are immensely proud that he has chosen The Listening Lab to be his choice and solution for better hearing. Our Executive Director Kelvin Lee is proudly beaming ear-to-ear in this photo with Brian. But you wont be able to see it through the masks!

Central Auditory Processing Disorder

I started experiencing loss of hearing sometimes in 2010 (41 years old) owing to some medical issue. I was having difficulties hearing conservation especially in meeting. Thus, giving me the fear in attending meeting. Initially I started with Phonak hearing aid. It helps amplified the sound and I could hear better then. Somehow, my hearing loss deteriorated further that in late 2012 (43 years old), there was profound loss of hearing on my right ear. Even digital hearing aid could not help. On my left ear there is still about 50% to 60% hearing with hearing aid. I was lost at this point of time. I was considering learning sign language. I went to see my ENT specialist and my audiologist Mr. Bala advised me to go for an CI as an alternative to my hearing loss. The Cochlear Implant I went to consult my ENT doctor (Dr Raymond Ngo) about CI and he described to me how it works. I was happy to learn that I could hear again with the CI. I was not concerned by the operation I needed to go through, it was the cost of that was my main obstacle. It cost about 15 to 20 times more than a normal digital hearing aid. My first CI (AB Q70) – 2013 (44 years old) In the beginning of 2013, I totally lost my hearing on my right ear. In December 2013, I went through the operation for my right ear. About one week after the operation, the processor (Advance Bionic Q70) was switched on. It was wonderful experience when I can hear again. At first, it sounded like “mickey mouse” voice when I hear people talking around me. But very quickly, I have adopted and though it is not perfectly the same as before my hearing loss, it is more enough to let me live normally again. It works very well in quiet environment but is still a challenge in noisy places, like hawker centre or site meeting etc. In 2015, my Q70 was upgraded to Q90 processor, which is what I am using today. The sound quality is much better and has more functions/program in its software. In 2016, my left ear also suffered complete hearing loss. Though hearing with just the right ear is sufficient for my daily routine, I still felt handicapped at times. I cannot hear properly if people stand on my left side while talking to me or call me from behind. Understand that our local government will not subside for the second ear implant and the cost of CI is also not cheap, I could only go with one hearing ear at the moment. I also thank God for Engineer and Scientist, giving them the knowledge to create such a complex and sophisticate device to help those with hearing loss like me. It will be all perfect if the cost is affordable too.

Remote Hearing Care

I took my mum to Listening Lab at Simei to get her hearing aid fixed, during our first visit, she patiently explained the whole procedure to my mum and also explain to my mum why she really in need to fix the hearing aid. She is very knowledgeable, and friendly, and we are encouraged to ask questions. she is also very patient with old people which is the most importance. Also her after service is superb so I highly recommend.

Qualified And Registered
Hearing Professionals

Our Qualified and Certified team of audiologists, auditory-verbal therapists and audiometricians will assess your hearing and diagnose the severity of your hearing loss and look into the most suitable solutions for you. A multidisciplinary approach ensures nothing is missed out and all factors are considered.

We can identify the various hearing disorders, including but not limited to noise induced hearing damage, tinnitus, central processing disorders, hearing loss due to medical conditions, hereditary reasons and the aging process and have suitable treatments for these conditions.

Better Hearing,
Our Speciality.

If we can't make your hearing device optimal — precision possible — surely no one else can.

There isn’t a “one size fits all” strategy to address your unique hearing needs, whether you are using hearing aids or implants. The difference is in how we conduct our hearing tests and hearing rehabilitation to help you determine what you hear, resulting in the best and most accurate hearing possible from our devices.

The Listening Lab has a clear mission: restoring hearing for everyone in need using heart and science.

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Striving always to be the best hearing care partner to people of all ages and walks of life with the latest hearing technologies.

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Listening Lab’s Insider

What Causes Low Usage of Hearing Aids Among Singaporeans?

What Causes Low Usage of Hearing Aids Among Singaporeans?


Explore the reasons behind the low usage of hearing aids among Singaporeans. Gain insights into the barriers to hearing aid adoption.

AB & Marvel Launch with The Listening Lab

AB & Marvel Launch with The Listening Lab


The Listening Lab and Advanced Bionics introduced its newest processor, the Marvel CI; sharing the same technology with one of the most successful Phonak devices, Phonak Marvel. The event was held on Friday, 10th March 2023 at Hilton Orchard in Singapore.

Hearing aid user? If you’re experiencing issues with your hearing aids, schedule a visit with us for assessment and adjustment advice.

Our FREE Hearing Test is our commitment to helping you hear the best way possible. Finding you the best treatment plan for your hearing needs.