I purchased my hearing aids 2 years ago from Listening Lab. The Audiologist followed up with me whether I am good with the hearing aids. If i have issues, they are more than happy to meet and service. Due to my hectic work schedule, I told them I will contact them when needed. 2 years on I found either my hearing has deteriorated or the hearing aids have problem. I walked in Lucky Plaza Listening Lab, and I was greeted by Alicia Tay. She is very attentive to the issue I have. She patiently run all the diagnostics. She also explained the result i details. I appreciate much the service she has provided. Now I hear much better with my hearing aids. I would definitely recommend Listening Lab and its services to others. Thank you Listening Lab, and thank you so much Alicia Tay.
Over the past year plus, I have benefitted from the professionalism and focussed service provided by your staff, Ms Alicia Tay. As I depend on my hearing aids for my professional work, I really appreciate her attention and responsiveness. Please keep up the good work!
First of all, I would like to thank Alicia very much. Her explanations are detailed and easy to understand. Most importantly, she is very serious, patient, and warm. I am very grateful for her guidance and encouragement. Thank you Listening Lab for giving me the auditory experience and feelings. Thank you Alicia and you!
We would like to express our gratitude to Ms Alicia who attended & assisted our 87 years old Father on the diagnose of his faulty hearing aids. She’s really patient and attentive with a good listening ear, despite the language barrier.
I highly recommend anyone who wants to get a good hearing device to head to Listening Lab (LL) as it has the expertise, experience and technology to give you a good hearing fit.
I have very good experience with Bloom and its successor, Listening Lab, which has been reorganised with up to date technology. I have been wearing hearing devices for the last 15 plus years, but have wonderful, close to human ears experience for the last 8 years or so when under the care of Bloom/LL.
In this regard, I would like to thank Alicia, LL audiologist at the Lucky Plaza center. She is well qualified and passionate about her audiologist work. She is very meticulous and methodical in fine tuning my hearing devices to ensure their optimal performance. I am very grateful to her for bringing back my hearing as close to the natural hearing. She is very patient and always give as quick an appointment as available to address my faulty hearing devices and make good of them on the spot. LL's policy of repairing the devices on the spot wherever possible is a laudable one. For people like me, my hearing devices are part of me. Without them even for a moment, I am in a lost world.
