With Remote Hearing Care, just take your smartphone and activate your hearing aid app in the phone. Soon your hearing professional with appear and be able to discuss with you the issue you are facing.
After hearing your complaint and deciding on a course of action, he can immediately make adjustments to your hearing aid. He will send you a settings package via the phone app, and all you have to do is select ‘yes.’ The new settings will be implemented in your hearing aid as soon as possible.
The first visit to The Listening Lab for your initial hearing aid fitting and activation is still necessary. From there, your hearing professional will have you download an app from the Apple App Store or Google Play Store. Your hearing aids will be linked to your smartphone app and you are all ready to go! Your hearing professional can help you, no matter where you are: For example you are at home watching tv and somehow the hearing aid doesn’t seem to pick up your tv program well. You’ve change programs or volumes on your own and it still doesn’t work.
With Remote Hearing Care, just take your smartphone and activate your hearing aid app in the phone. Soon your hearing professional will appear and be able to discuss with you the issue you are facing.
Once he has heard your complaint and decided on a course of action. He can immediately make an adjustment to your hearing aid! He will send you a settings package via the phone app and all you have to do is hit “yes” and the new settings will be implemented in your hearing aid as soon as possible.
If you like the new settings, just bid your consultant goodbye and go back to watching TV! If you are displeased with the new setting, further additional changes can be made OR he can revert back to your old settings. There is no risk at all of hearing discomfort.
I am very happy with the service provided by this lab. Each time I come, I am able to have my problems corrected. Thanks to all the staff
Joo Huat Joel Tan
We would like to express our gratitude to Ms Alicia who attended & assisted our 87 years old Father on the diagnose of his faulty hearing aids.She’s really patient and attentive with a good listening ear, despite the language barrier.
Debbie Shing
Very happy to have gotten a pair of hearing aids recommended by Shawn for my mother, now she’s able to hear us much better & more aware of the surrounding environment. Was very appreciative on the post follow up & attentiveness to details to cater/ tune to her hearing needs. Thank you.
M&M TN
Very friendly team in Listening Lab Marine Parade branch. Even helped us to call a cab for our dad who is in a wheelchair to get home safely. Thank you good heart folks!
Susan Ang
I highly recommend anyone who wants to get a good hearing device to head to Listening Lab (LL) as it has the expertise, experience and technology to give you a good hearing fit. I have very good experience with Bloom and its successor, Listening Lab, which has been reorganised with up to date technology. I have been wearing hearing devices for the last 15 plus years, but have wonderful, close to human ears experience for the last 8 years or so when under the care of Bloom/LL.
A Leo
To start, I have nothing but praise and gratefulness to Ms Vina Ang for attending to the charging device and the buzzing sound on the right hearing aid. She not only diagnosed the problems superbly. She was patiently explaining the causes of the issues. Especially, the buzzing issue which was due to blockage and infection of my right ear. As to the malfunction of the charger, she traced it to the defect of my charging cable. And she replaced my faulty cable with a new one without charge. I really cannot asked for more. Thanks to the after sale service of your company and your audiologist. The services which your people have accorded to me was exemplary.
Teo Kim Meng
Schedule a video consultation for this
service and let our hearing specialist
assist you with this service
