While hearing aids are durable devices — which are water-resistant, sweat-resistant and drop-proof from reasonable heights — they still require proper maintenance. Very often, audiologists and hearing professionals rely on listening checks to determine if there is an issue with the hearing aid.
However, these checks may be insufficient when it comes to testing the hearing aid’s actual functioning level. Proper tests should be conducted in a controlled environment to determine if the hearing aid is functioning correctly.
Hearing aids should be cleaned properly before they are checked. This is because a hearing aid can underperform if its receiver (speaker) is blocked by earwax. So, to prevent inaccurate readings, hearing aids should be properly cleaned, and all foreign particles that affect their output should be removed.
The Listening Lab employs an approach using suitable tools to clean and clear out all foreign objects, such as earwax, sweat, dead skin cells or other oils and solids that could affect the hearing aid’s performance. A thorough cleaning and drying process like this may improve the evaluation process of the hearing aid’s functioning level.
The hearing aid needs to be evaluated in a quiet environment and pushed to its maximum setting to see its performance level. To do this, the hearing professional will require a specialised sound chamber to evaluate the output levels of the hearing aid. Many hearing professionals still use a listening check instead of this objective test procedure.
The Listening Lab utilises a purpose-built hearing instrument test chamber to assess the actual performance level of your hearing aid as it is. This is then compared against the specifications of your hearing device model when it is brand new.
If there is an obvious discrepancy, the systems can help detect and isolate where the issue might be, guiding the professional with further steps like a review, repair, or overhaul.
A professional hearing aid maintenance can help prolong the longevity of your hearing aids. Whether you require a routine cleaning or a proper check, the audiology professionals at an audiometric testing centre can help provide suitable care for your hearing aids.
I am very happy with the service provided by this lab. Each time I come, I am able to have my problems corrected. Thanks to all the staff
Joo Huat Joel Tan
We would like to express our gratitude to Ms Alicia who attended & assisted our 87 years old Father on the diagnose of his faulty hearing aids.She’s really patient and attentive with a good listening ear, despite the language barrier.
Debbie Shing
Very happy to have gotten a pair of hearing aids recommended by Shawn for my mother, now she’s able to hear us much better & more aware of the surrounding environment. Was very appreciative on the post follow up & attentiveness to details to cater/ tune to her hearing needs. Thank you.
M&M TN
Very friendly team in Listening Lab Marine Parade branch. Even helped us to call a cab for our dad who is in a wheelchair to get home safely. Thank you good heart folks!
Susan Ang
I highly recommend anyone who wants to get a good hearing device to head to Listening Lab (LL) as it has the expertise, experience and technology to give you a good hearing fit. I have very good experience with Bloom and its successor, Listening Lab, which has been reorganised with up to date technology. I have been wearing hearing devices for the last 15 plus years, but have wonderful, close to human ears experience for the last 8 years or so when under the care of Bloom/LL.
A Leo
To start, I have nothing but praise and gratefulness to Ms Vina Ang for attending to the charging device and the buzzing sound on the right hearing aid. She not only diagnosed the problems superbly. She was patiently explaining the causes of the issues. Especially, the buzzing issue which was due to blockage and infection of my right ear. As to the malfunction of the charger, she traced it to the defect of my charging cable. And she replaced my faulty cable with a new one without charge. I really cannot asked for more. Thanks to the after sale service of your company and your audiologist. The services which your people have accorded to me was exemplary.
Teo Kim Meng
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