Hearing Aid Fittings
Hearing aids are fitted to people who posses an aidable hearing loss. An aidable hearing loss is a hearing loss that can be overcome when the sufferer is using a properly fitted hearing aid, enabling him or her to hear at a level that was much better than before.
What are the parameters of a successful hearing aid fit and how can that be best achieved? In summary, the best way to achieve a successful hearing aid fitting for the user is Choice, Expertise, Patience and Validation.
Choice: A hearing professional must be able to find the correct device across of range of brands and models to fit an individual with the most suitable device possible. This means that there should be a variety of brands and model types for a hearing professional to select from.
The Listening Lab carries devices from Widex, Phonak, ReSound and Signia (Previously known as Siemens Hearing).
Expertise: A hearing professional requires audiological knowledge, processes, a wealth of fitting experience as well as an innate empathy to others to be able to produce the best hearing aid usage experience for the user.
The Listening Lab’s hearing professionals are qualified, experienced veterans of the hearing industry who are continuously trained in the latest developments of hearing device technology.
Patience: The most qualified hearing professional will not be able to determine a positive hearing aid fitting for a user if he has no patience. Likewise for the user, it takes a period of time before the user is used to the louder, fuller and brighter sounds that a properly fitted hearing aid can bring to the a hearing impaired person. The brain that is deprived of normal volumes for a long time will take sometime to adjust to sounds and voices amplified by a hearing aid.
Verification: Hearing Aid users often gauge their satisfaction with their hearing devices by whether they are coping better when listening to others. While this is the end outcome that we want as hearing professionals, it isn’t always the best method for determining whether your hearing aid is helping you as much as it can. Afterall, every ear is different and the same hearing aid set in the same way for two different people will not impact these people in the same way.
The Listening Lab employes Real Ear Measurement (REM) for verification, a procedure by which the hearing aid’s performance is measured inside the ear of the user, to determine if the sounds the user is receiving from the hearing aid is what was set by the hearing professional. This procedure involves specialised equipment and expertise which the Listening Lab is in possession of.
What our customers say:
Person in charge nice and helpful with warm smiling face. Should you have hearing problem, can seek for her advise.
The Voice of two Generations in Singapore radio, Mr Brian Richmond, has chosen The Listening Lab to be his audiology and hearing services provider. We could not be prouder! Brian is the definitive household name in English Radio since the early years of Singapore's founding, starting with Rediffusion followed by Radio One and now with Gold 90.5FM as well as Vintage Radio Singapore. His honeyed voice and selection of music filling our ears as we lived the bustle of our daily lives. Soccer fans from the Malaysia Cup era of soccer will never forget his heart-pounding commentary from "live" matches, as we experienced the ups and downs of the Singapore Lions in the 1970s to 90s. Few people know sound as well as Brian so we are immensely proud that he has chosen The Listening Lab to be his choice and solution for better hearing. Our Executive Director Kelvin Lee is proudly beaming ear-to-ear in this photo with Brian. But you wont be able to see it through the masks!
I started experiencing loss of hearing sometimes in 2010 (41 years old) owing to some medical issue. I was having difficulties hearing conservation especially in meeting. Thus, giving me the fear in attending meeting. Initially I started with Phonak hearing aid. It helps amplified the sound and I could hear better then. Somehow, my hearing loss deteriorated further that in late 2012 (43 years old), there was profound loss of hearing on my right ear. Even digital hearing aid could not help. On my left ear there is still about 50% to 60% hearing with hearing aid. I was lost at this point of time. I was considering learning sign language. I went to see my ENT specialist and my audiologist Mr. Bala advised me to go for an CI as an alternative to my hearing loss. The Cochlear Implant I went to consult my ENT doctor (Dr Raymond Ngo) about CI and he described to me how it works. I was happy to learn that I could hear again with the CI. I was not concerned by the operation I needed to go through, it was the cost of that was my main obstacle. It cost about 15 to 20 times more than a normal digital hearing aid. My first CI (AB Q70) – 2013 (44 years old) In the beginning of 2013, I totally lost my hearing on my right ear. In December 2013, I went through the operation for my right ear. About one week after the operation, the processor (Advance Bionic Q70) was switched on. It was wonderful experience when I can hear again. At first, it sounded like “mickey mouse” voice when I hear people talking around me. But very quickly, I have adopted and though it is not perfectly the same as before my hearing loss, it is more enough to let me live normally again. It works very well in quiet environment but is still a challenge in noisy places, like hawker centre or site meeting etc. In 2015, my Q70 was upgraded to Q90 processor, which is what I am using today. The sound quality is much better and has more functions/program in its software. In 2016, my left ear also suffered complete hearing loss. Though hearing with just the right ear is sufficient for my daily routine, I still felt handicapped at times. I cannot hear properly if people stand on my left side while talking to me or call me from behind. Understand that our local government will not subside for the second ear implant and the cost of CI is also not cheap, I could only go with one hearing ear at the moment. I also thank God for Engineer and Scientist, giving them the knowledge to create such a complex and sophisticate device to help those with hearing loss like me. It will be all perfect if the cost is affordable too.
I took my mum to Listening Lab at Simei to get her hearing aid fixed, during our first visit, she patiently explained the whole procedure to my mum and also explain to my mum why she really in need to fix the hearing aid. She is very knowledgeable, and friendly, and we are encouraged to ask questions. she is also very patient with old people which is the most importance. Also her after service is superb so I highly recommend.