Hearing Aid Care Guide

October 25, 2018

And now that you are relying so much on it in order to receive quality sounds, it is just important that you do proper hearing aid maintenance. Because you’ve spent not only your hard earned money, but also your effort in order to take ahold of this device, our goal is for you to be able to maximise its usage for as long as you can.

Here’s a comprehensive guide to taking proper care of your hearing aid.

1. Protect from moisture

Avoid using your hearing aid during activities that might expose it to moisture or water in general — taking a bath, swimming, or spraying hairspray. Moisture can cause possible damage to your device. And although tons of hearing aids nowadays are made to be water resistant, it is still recommended that you keep away from contact with water to protect the intricate parts inside. If you face such a situation, dry immediately with a soft towel. Never use a blower as this may damage the device further by pushing the moisture deeper within, plus exposing the hearing aid to high heat.

2. Keep away from heat

When using or keeping your hearing aid, avoid contact with extreme heat as it can damage your device. Remember not to leave your hearing aid in the compartment of your car, especially when parking in an open area. Do not wear it while blow drying your hair. Do not leave it in direct sunlight.

3. Change the battery regularly

Don’t let empty batteries sit in your device for a long time. If you do, moisture can build up, damaging the battery and in turn, the device itself. Remember to change your battery regularly and take them out when you don’t plan on using it for a long time. If you want to lengthen the battery life of your hearing aid, a tip is to leave the battery door open at night when not in use. Doing this facilitates airflow, which preserves the life of your battery.

4. Clean it often

Earwax is almost always the main culprit for hearing aid damage. But as much as we want to, we cannot completely protect your hearing aid from earwax buildup. The best you can do is to make an effort to clean your device frequently. Use a cotton swab, a soft-bristled toothbrush, cloth, or tissue to wipe away earwax debris from your hearing aid receiver and microphone. Do this gently as to not push the wax deeper into your device.

5. Keep it in a safe space

Hearing aids get tinier as the technology progresses. And while it’s becoming easier to carry around on the ear, it’s getting harder to keep it away from threats of damage. If not in use, make a habit of putting your device in a container. Especially at night, there are dehumidifiers available around where you can store it safely. This works on keeping your hearing aid dry, hiding it from pets and children, and preventing misplacement or any physical damage.

6. Regular maintenance

Bring your hearing device regularly back to your hearing centre for a spruce and clean up! The Listening Lab utilises specialised tools and machines to keep your hearing devices dirt-free, wax-free, sanitized and moisture free. These services are provided free to hearing aids purchased from them and such a habit can keep your hearing aids functioning optimally and keep them working for a longer period of time.

These tips go hand in hand with each other towards enabling a long, useful relationship with your hearing aid. Keep in mind that it’s always so much better to take preventive maintenance than going through the hassle of having your device repaired.

This guide was organized personally by professionals from Listening Lab, one of the experts in the hearing aid industry in Singapore. They offer a wide range of products and services related to hearing care. For inquiries, feel free to call +6568175100.

About The Listening Lab

Listening Lab is a home-grown company whose mission is to help our clients restore their hearing to enjoy the life that they desire. Experiencing hearing loss can be detrimental to one’s quality of life. Hence we commit to providing high-quality hearing solutions.

Our hearing solutions include hearing tests and treatment and prescribing hearing aids. Clients may come to get their hearing checked, and we will assess whether hearing aids are required.

If hearing aids are required, clients can choose from a variety of the best hearing aid brands we provide. Each of the products offers unique features that complement daily use and perform well in helping our clients enjoy the life that they desire.

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What Do Our Customers Say?

Person in charge nice and helpful with warm smiling face. Should you have hearing problem, can seek for her advise.

Catherine Tang Yap

Your service is marvellous! Patient and friendly. Mr Ching has been a customer of The Listening Lab since 2018. We have been attending to him for his follow up reviews and we are glad to see his progress!

Mr Ching

My husband purchased a Siemens Pure 7PX in 2016. We wish to appreciate Listening Lab for their ongoing attention and professional help they have been providing to us.

Mr & Mrs Sriram

My mum has hearing loss for many years. Consultant of Listening Lab helped her fitted with Resound hearing aid. His patience and professionalism was greatly appreciated as the hearing aid enable her to hear and communicate with the people around her especially her grand children. We are happy with the services rendered by consultant. Keep up the good work!!

Madam Low

The Voice of two Generations in Singapore radio, Mr Brian Richmond, has chosen The Listening Lab to be his audiology and hearing services provider. We could not be prouder!

Brian is the definitive household name in English Radio since the early years of Singapore's founding, starting with Rediffusion followed by Radio One and now with Gold 90.5FM as well as Vintage Radio Singapore. His honeyed voice and selection of music filling our ears as we lived the bustle of our daily lives.

Soccer fans from the Malaysia Cup era of soccer will never forget his heart-pounding commentary from "live" matches, as we experienced the ups and downs of the Singapore Lions in the 1970s to 90s.

Our Executive Director Kelvin Lee is proudly beaming ear-to-ear in this photo with Brian. But you wont be able to see it through the masks!

Brian Richmond

I started experiencing loss of hearing sometimes in 2010 (41 years old) owing to some medical issue. I was having difficulties hearing conservation especially in meeting. Thus, giving me the fear in attending meeting.

Initially I started with Phonak hearing aid. It helps amplified the sound and I could hear better then. Somehow, my hearing loss deteriorated further that in late 2012 (43 years old), there was profound loss of hearing on my right ear. Even digital hearing aid could not help. On my left ear there is still about 50% to 60% hearing with hearing aid. I was lost at this point of time. I was considering learning sign language. I went to see my ENT specialist and my audiologist Mr. Bala advised me to go for an CI as an alternative to my hearing loss.

I also thank God for Engineer and Scientist, giving them the knowledge to create such a complex and sophisticate device to help those with hearing loss like me. It will be all perfect if the cost is affordable too.

Jonathan Po

I took my mum to Listening Lab at Simei to get her hearing aid fixed, during our first visit, she patiently explained the whole procedure to my mum and also explain to my mum why she really in need to fix the hearing aid. She is very knowledgeable, and friendly, and we are encouraged to ask questions. she is also very patient with old people which is the most importance. Also her after service is superb so I highly recommend.

Mdm Goh

My mum, Madam Kek (73 year old) had the Cochlear implant (CI) done on her left side in 10th September 2019. Thereafter, thanks to the subsequent auditory verbal therapy, evaluation from SGH ENT team, as well as, the support from AB's and Listening Lab staffs; Madam Kek was able to hear, comprehend sound and music from her Cochlear implant, Naida CI Q90, and hearing aid (HA), Naida Link UP, for her right side before end year. We are happy that both the CI and HA have improved mum qualify of life. Now Madam Kek is looking forward to work again to pass her time as she can hear and better communicate with others.

Madam Kek

Titus was implanted when he was 18 months old. He is a happy, talkative 6.5 years old now. AB has been with him for 5 wonderful hearing years and we are looking forward to a bright future that lies ahead for him. AB’s Naída CI sound processors are reliable and the technology is constantly evolving and upgrading. When Titus was introduced to Naida Link CROS, his life was enriched. The wireless network established between his Naida CI sound processor and a Naida Link CROS transmitter allows him to hear from both ears. This changes Titus’s life and the way we interact with him. We are also very pleased with the prompt response and service provided to us. The staff in AB genuinely cares! We want to thank AB for making Titus’s hearing journey an enjoyable and a relatively stress free one!

Titus Pang

I have been living with progressive hearing loss for more than three decades. Socially, I find myself fearful of communicating with people and at home, watching 'soundless' television programs is a norm.

An unforgettable experience. Trying on a pair of Resound GN hearing aid, I was energized and revitalized and overwhelmed with emotional tears of joy. The Resound GN is truly remarkable and uniquely equipped with three-friendly-user environmental modes that provide hearing comfort wherever we are.

In particular, I like to extend my utmost gratitude to Hearing Consultant. With her profound compassion and wisdom in guiding me, I am confident that I can forge a formidable partnership with the Listening Lab; So that I can rebuild a new chapter of a happy and value-creative life and simultaneously, leaving behind the painful memories of the past three decades.

Mr Tan