Enhancing Patient Experience with Amptify

For the past years, clinics have stayed tested, with more patients requiring access to audiology assistance and care. Are you searching for a better patient-provider experience while adding more telehealth means? We have Amptify to assist with aural rehabilitation.

Amptify, the first digital program for hearing loss, offers to those desiring hearing loss resolutions for patients and those who wish to improve their hearing. This hearing loss therapy consists of diagnostics and hearing aid distribution with no follow-up hearing loss therapy, aid, or counseling — all of which are clinical best practices.

Amptify is a unique program developed by Nancy Tye Murray, Ph.D. of Washington University. This program uses different games on smartphones, laptops, or tablets. You can use this program anytime, anywhere, and for any amount of time. The games are engineered to be fun and challenging, with each precise targeting skill. The games become more formidable as you improve.

Optimal hearing includes two parts: our ears and our brain. Amptify reinforces what we do with what we hear. Think of this as training for our brains through aural.

Digital Therapy for Hard of Hearing Patients

Amptify users experience a merging of digital fitness and aural restoration that augments their hearing devices and delivers a scientifically-backed and patient-proven treatment for hearing loss.

Sponsored parties can access Amptify by downloading the iOS or Android apps, which include clinically validated aural and cognitive exercise video games. These exercises can help develop speech perception skills, enhance listening confidence, and improve conversational fluency.

Amptify players also acquire access to interactive hearing health classes, a supervised peer-support community, and a certified Amptify Hearing Health Coach. Trainers (or coaches) provide one-on-one help and motivation, track participants’ weekly exercise and curriculum improvement, and deliver personalized service and recommendations on enhancing and advancing each participant’s hearing goals.

What can we expect to see in Amptify?

Auditory Video Games

The games are professionally crafted to provide compliance and enjoyment through animation and bright graphic design. The games’ instructional approach targets the growth of speech discrimination skills and exercises for those cognitive skills required for discourse understanding, including auditory awareness, processing speed, and word memory.

The auditory training games have also been shown to produce positive results in maximizing users’ ability to use their residual hearing. The research focused on the games alone has shown that the instructional design that underlies the aural training games oversees improved speech discrimination (Barcroft et al., 2016), decreased perceptual effort (Sommers et al., 2015), enhanced listening enthusiasm and advancements in those communication concerns that patients deem challenging.

Online Hearing Health Coach

If weight loss programs have coaches, so can hearing health patients. In the first week, users are paired with a hearing health coach who helps, encourages, and provides hearing-related information. In the first two weeks, the coach begins with introductory material that augments the curriculum. In consecutive weeks, participants have been placed in a group their coach leads. Coaches are also under training before becoming certified trainers, so quality training is assured.

The audiologist ensures quality control and is available to answer questions or manage issues that might be technical, such as when a member might want to understand the details of a hearing aid directional microphone. Users reply to good support and the accountability of understanding a professional is monitoring them.

Customized social peer community

We create communities of users so that each community includes both homogeneous and heterogeneous partners who share the exact hearing health coach. The trainer leads dialogues and promotes conversations. This part of the program links to traditional group aural rehabilitation and illustrates a “virtual answer” to the live group experience.

Via their online interactions, partners can convey their experiences, find commonalities, and discover new ways to address hearing loss through vicarious experiences. Over time, they build a network and a feeling of empathy and support.

Is it available?

Amptify was made available for general use on March 21, 2021. Enrollment is easy. Amptify provides brochures to clinics and a “cheat sheet” about how to describe the program. The Listening Lab Singapore provides free listening rehabilitation sessions with selected hearing aid model purchases. Its goal is to meet the needs of individuals seeking faster improvement through their hearing aids. We also recommend exercises with your hearing aid device(s) to help improve your listening skills. We have been offering quality hearing care services to hearing loss patients, including a professional hearing test and a lifetime aftercare program. Visit any of our branches to find out more about this service.

About The Listening Lab

Listening Lab is a home-grown company whose mission is to help our clients restore their hearing to enjoy the life that they desire. Experiencing hearing loss can be detrimental to one’s quality of life. Hence we commit to providing high-quality hearing solutions.

Our hearing solutions include hearing tests and treatment and prescribing hearing aids. Clients may come to get their hearing checked, and we will assess whether hearing aids are required.

If hearing aids are required, clients can choose from a variety of the best hearing aid brands we provide. Each of the products offers unique features that complement daily use and perform well in helping our clients enjoy the life that they desire.

Barcroft, J., Spehar, B., Tye-Murray, N., & Sommers, M. (2016). Task-and talker-specific gains in auditory training. Journal of Speech, Language, and Hearing Research, 59(4), 862–870.
Sommers, M. S., Tye-Murray, N., Barcroft, J., & Spehar, B. (2015). The effects of meaning-based auditory training on behavioral measures of perceptual effort in individuals with impaired hearing. Seminars in Hearing, 36(4), 263–272.

What Do Our Customers Say?

Person in charge nice and helpful with warm smiling face. Should you have hearing problem, can seek for her advise.
Catherine Tang Yap
Your service is marvellous! Patient and friendly. Mr Ching has been a customer of The Listening Lab since 2018. We have been attending to him for his follow up reviews and we are glad to see his progress!
Mr Ching
My husband purchased a Siemens Pure 7PX in 2016. We wish to appreciate Listening Lab for their ongoing attention and professional help they have been providing to us.
Mr & Mrs Sriram
madam Low
My mum has hearing loss for many years. Consultant of Listening Lab helped her fitted with Resound hearing aid. His patience and professionalism was greatly appreciated as the hearing aid enable her to hear and communicate with the people around her especially her grand children. We are happy with the services rendered by consultant. Keep up the good work!!
Madam Low
The Voice of two Generations in Singapore radio, Mr Brian Richmond, has chosen The Listening Lab to be his audiology and hearing services provider. We could not be prouder!

Brian is the definitive household name in English Radio since the early years of Singapore's founding, starting with Rediffusion followed by Radio One and now with Gold 90.5FM as well as Vintage Radio Singapore. His honeyed voice and selection of music filling our ears as we lived the bustle of our daily lives.

Soccer fans from the Malaysia Cup era of soccer will never forget his heart-pounding commentary from "live" matches, as we experienced the ups and downs of the Singapore Lions in the 1970s to 90s.

Our Executive Director Kelvin Lee is proudly beaming ear-to-ear in this photo with Brian. But you wont be able to see it through the masks!
Brian Richmond
I started experiencing loss of hearing sometimes in 2010 (41 years old) owing to some medical issue. I was having difficulties hearing conservation especially in meeting. Thus, giving me the fear in attending meeting.

Initially I started with Phonak hearing aid. It helps amplified the sound and I could hear better then. Somehow, my hearing loss deteriorated further that in late 2012 (43 years old), there was profound loss of hearing on my right ear. Even digital hearing aid could not help. On my left ear there is still about 50% to 60% hearing with hearing aid. I was lost at this point of time. I was considering learning sign language. I went to see my ENT specialist and my audiologist Mr. Bala advised me to go for an CI as an alternative to my hearing loss.

I also thank God for Engineer and Scientist, giving them the knowledge to create such a complex and sophisticate device to help those with hearing loss like me. It will be all perfect if the cost is affordable too.
Jonathan Po
madam goh
I took my mum to Listening Lab at Simei to get her hearing aid fixed, during our first visit, she patiently explained the whole procedure to my mum and also explain to my mum why she really in need to fix the hearing aid. She is very knowledgeable, and friendly, and we are encouraged to ask questions. she is also very patient with old people which is the most importance. Also her after service is superb so I highly recommend.
Mdm Goh
My mum, Madam Kek (73 year old) had the Cochlear implant (CI) done on her left side in 10th September 2019. Thereafter, thanks to the subsequent auditory verbal therapy, evaluation from SGH ENT team, as well as, the support from AB's and Listening Lab staffs; Madam Kek was able to hear, comprehend sound and music from her Cochlear implant, Naida CI Q90, and hearing aid (HA), Naida Link UP, for her right side before end year. We are happy that both the CI and HA have improved mum qualify of life. Now Madam Kek is looking forward to work again to pass her time as she can hear and better communicate with others.
Madam Kek
Titus was implanted when he was 18 months old. He is a happy, talkative 6.5 years old now. AB has been with him for 5 wonderful hearing years and we are looking forward to a bright future that lies ahead for him. AB’s Naída CI sound processors are reliable and the technology is constantly evolving and upgrading. When Titus was introduced to Naida Link CROS, his life was enriched. The wireless network established between his Naida CI sound processor and a Naida Link CROS transmitter allows him to hear from both ears. This changes Titus’s life and the way we interact with him. We are also very pleased with the prompt response and service provided to us. The staff in AB genuinely cares! We want to thank AB for making Titus’s hearing journey an enjoyable and a relatively stress free one!
Titus Pang
mr tan
I have been living with progressive hearing loss for more than three decades. Socially, I find myself fearful of communicating with people and at home, watching 'soundless' television programs is a norm.

An unforgettable experience. Trying on a pair of Resound GN hearing aid, I was energized and revitalized and overwhelmed with emotional tears of joy. The Resound GN is truly remarkable and uniquely equipped with three-friendly-user environmental modes that provide hearing comfort wherever we are.

In particular, I like to extend my utmost gratitude to Hearing Consultant. With her profound compassion and wisdom in guiding me, I am confident that I can forge a formidable partnership with the Listening Lab; So that I can rebuild a new chapter of a happy and value-creative life and simultaneously, leaving behind the painful memories of the past three decades.
Mr Tan

Consult our hearing
specialist and let us
assist you.

Vector (1)

Schedule a video consultation for this
service and let our hearing specialist
assist you with this service